Industry & Company News

Shopify B2B has become a credible wholesale platform for a large share of merchants. On Shopify Plus, company accounts, catalogues, price lists, and net payment terms cover the core of

In most retail organizations, point-of-sale data lives a quiet life. Store managers pull a weekly report. Operations reviews top SKUs and adjusts orders. The CFO sees a roll-up of revenue

When inventory counts diverge across channels, the cause is almost never where operators look first. There is a version of inventory management that looks correct on a dashboard and fails

Launching on Shopify is one thing. Running it well — month after month, as your catalogue grows, your customer base expands, and the competitive landscape shifts — is another thing

Most Shopify merchants are optimizing for a buyer who no longer exists as the primary discovery mechanism. The AI systems now mediating product recommendations, including ChatGPT, Copilot, and Google AI

For most of the last decade, Shopify merchants who wanted to test theme changes or deploy them carefully had two real options: a third-party A/B testing platform with the associated

By the time Black Friday starts to feel urgent, usually somewhere in early October, most of the decisions that will determine how the weekend performs have already been made. At

Most enterprise loyalty programs are launched with conviction. There's a strategy deck, a points structure, a tier system, a partner roadmap, a launch campaign, and a dashboard the leadership team

Every enterprise commerce team has run an A/B test. Far fewer have an A/B testing program. The difference is small in language and enormous in outcome. A test is a

The customer who types into your search bar has already done the hard part. They've arrived on your site, formed an intent, and asked for something specific. They are, by

When most enterprise brands deploy a conversational AI agent through Gorgias or a similar platform, the business case is built on cost. Deflect tickets, reduce headcount pressure, lower cost-per-contact. These

Walk into most enterprise marketing teams and you'll find the same picture: a calendar dominated by weekly campaign sends, a creative team buried in last-minute reviews, and an automation architecture

Walk into any retail store on any given week and ask a sales associate how they handle a customer who wants to put something aside until payday. The answer rarely

For most enterprise retailers, the real cost of fragmented systems doesn't appear on any invoice, and that's precisely why it compounds unchecked. The damage surfaces in operational friction: a team

A retailer can spend months optimizing its ecommerce funnel and still lose a customer within thirty seconds when an associate cannot locate an online order by email or order number,

Most enterprise Shopify implementations fail quietly. The storefront launches on time, the design clears stakeholder review and the first few months of traffic process without incident. The problems surface later,

A retailer can expand into stores, new markets, and more advanced fulfillment models without ever solving the underlying customer data problem. But once transaction volume scales, that gap becomes expensive.

Unified commerce is a retail operating model in which all channels, including ecommerce, point of sale (POS), inventory systems, customer data, analytics, and back-office operations, share a single, real-time data

Enterprise retailers often evaluate Shopify POS by comparing features: hardware compatibility, reporting tools, discount capabilities, or whether it behaves like their legacy POS systems. These comparisons are understandable, but they

Shopify has officially released Shopify POS version 11.0, introducing structural improvements to the in-store selling experience. This release focuses on improving how retail teams handle the highest-frequency tasks in POS: building

Commerce is not just shifting channels. It is shifting interfaces and ushering in the era of agentic commerce. For years, ecommerce has revolved around websites, apps, and marketplaces. Discovery happened

Retail teams operating across multiple locations understand the friction. Head office creates inventory transfers. Stock levels can be shared across Shopify stores. But fulfillment often stays in back-office workflows, separate

Shopify's Winter '26 Edition places experimentation at the core of enterprise commerce, establishing it as the new engine for scalable growth. With advanced tools like Rollouts for feature deployment and

Shopify Winter ’26 marks a clear shift: AI is becoming the new commerce operating system. For enterprise brands, the real advantage isn’t automation it’s how well AI amplifies a strong