Industry & Company News

Most enterprise loyalty programs are launched with conviction. There's a strategy deck, a points structure, a tier system, a partner roadmap, a launch campaign, and a dashboard the leadership team

Every enterprise commerce team has run an A/B test. Far fewer have an A/B testing program. The difference is small in language and enormous in outcome. A test is a

The customer who types into your search bar has already done the hard part. They've arrived on your site, formed an intent, and asked for something specific. They are, by

When most enterprise brands deploy a conversational AI agent through Gorgias or a similar platform, the business case is built on cost. Deflect tickets, reduce headcount pressure, lower cost-per-contact. These

Walk into most enterprise marketing teams and you'll find the same picture: a calendar dominated by weekly campaign sends, a creative team buried in last-minute reviews, and an automation architecture

Walk into any retail store on any given week and ask a sales associate how they handle a customer who wants to put something aside until payday. The answer rarely

For most enterprise retailers, the real cost of fragmented systems doesn't appear on any invoice, and that's precisely why it compounds unchecked. The damage surfaces in operational friction: a team

A retailer can spend months optimizing its ecommerce funnel and still lose a customer within thirty seconds when an associate cannot locate an online order by email or order number,

Most enterprise Shopify implementations fail quietly. The storefront launches on time, the design clears stakeholder review and the first few months of traffic process without incident. The problems surface later,

A retailer can expand into stores, new markets, and more advanced fulfillment models without ever solving the underlying customer data problem. But once transaction volume scales, that gap becomes expensive.

Unified commerce is a retail operating model in which all channels, including ecommerce, point of sale (POS), inventory systems, customer data, analytics, and back-office operations, share a single, real-time data

Enterprise retailers often evaluate Shopify POS by comparing features: hardware compatibility, reporting tools, discount capabilities, or whether it behaves like their legacy POS systems. These comparisons are understandable, but they

Shopify has officially released Shopify POS version 11.0, introducing structural improvements to the in-store selling experience. This release focuses on improving how retail teams handle the highest-frequency tasks in POS: building

Commerce is not just shifting channels. It is shifting interfaces and ushering in the era of agentic commerce. For years, ecommerce has revolved around websites, apps, and marketplaces. Discovery happened

Retail teams operating across multiple locations understand the friction. Head office creates inventory transfers. Stock levels can be shared across Shopify stores. But fulfillment often stays in back-office workflows, separate

Shopify's Winter '26 Edition places experimentation at the core of enterprise commerce, establishing it as the new engine for scalable growth. With advanced tools like Rollouts for feature deployment and

Shopify Winter ’26 marks a clear shift: AI is becoming the new commerce operating system. For enterprise brands, the real advantage isn’t automation it’s how well AI amplifies a strong

Molsoft is proud to announce its recognition as a Shopify Platinum Partner, the highest tier of Shopify’s global partner program. This milestone reflects the trust of our clients, the expertise

Our recap of the most impactful updates Shopify just launched Editions Summer 2025, and it’s packed with powerful features across design, checkout, POS, global selling, B2B, and operations. At Molsoft,

Shopify is making major moves when it comes to visual branding and UI updates and it’s all about making your day-to-day smoother. With these latest enhancements, working on Shopify POS

We’re thrilled to share some exciting news: Molsoft has officially been recognized as a Shopify Premier Partner — the first agency in Eastern Canada to receive this distinction.

As we close out another successful year, we’re excited to reflect on the key projects and milestones that shaped our journey in 2024. Join us as we dive into the

Discover the top 5 trends that will redefine e-commerce in 2025! From the unstoppable rise of mobile shopping to the power of omnichannel strategies, learn how businesses are innovating to

Notre dernier Shopify meetup était une réussite. Ce fût une soirée amusante d'apprentissage et de partage avec des experts de Shopify pour vous aider à développer vos stratégies, mettre en