Review collection flows, on-site display, and user-generated content programs that build social proof and lift conversion across the catalogue.
YOTPO
Turn Customers into Advocates
As a core partner, Yotpo plays a critical role in how we design and build brand experiences that earn trust, loyalty, and repeat business.
A partnership built on trust
Our partnership with Yotpo goes beyond review widgets and loyalty point setup. We work closely with their platform to design, implement, and optimize brand-building programs that are fully connected to your Shopify ecosystem.
From reviews and ratings to loyalty and SMS, we ensure Yotpo is not just installed, but actively driving social proof, repeat purchase, and lifetime value.
KEY BENEFITS
Why We Choose Yotpo
Yotpo is one of the most complete brand-building platforms in the Shopify ecosystem. It gives brands the tools to collect customer voice, reward loyalty, and turn every interaction into long-term value.
Authentic reviews and user-generated content
Loyalty programs that drive repeat purchase
Personalized rewards campaigns and omnichannel engagement
WHAT WE DELIVER
What We Build with Yotpo
We design Yotpo implementations that are aligned with your brand, your customers, and your growth goals. Every review request, loyalty tier, and message is intentional and performance-driven.
Tiered loyalty programs, referral mechanics, and rewards strategies designed to deepen customer relationships and drive repeat purchases.
Clean Shopify-to-Yotpo data flow, customer identity stitching, and integrations across your stack so every program runs on accurate, unified data.
MANAGED SERVICES
Your Yotpo Program, Run by Specialists
Yotpo's value compounds. Reviews, loyalty, and UGC each make the next one work harder — but only with consistent operational discipline. Our managed service runs your program day-to-day, so the brand-building work keeps building.
Reviews & UGC Operations
Post-purchase collection flows, response management on negative reviews, UGC moderation, and ongoing merchandising of authentic content across product pages, email, and paid channels.
Loyalty program audit
Full program review: earn and burn rules, tier structure, redemption rate, active member rate, points liability, widget placement, Klaviyo integration health. Written audit with prioritised gaps.
Loyalty event calendar
Six-month rolling calendar built collaboratively with the client. One initiative per month with defined mechanics, target segment, dates, and success metric. Living document refreshed every cycle.
Initiative execution
Strategy brief, configuration, announcement and reminder emails, live monitoring during the window, post-event results analysis. Repeats every month.
Klaviyo loyalty flows
Three review-and-optimise passes per cycle on all loyalty-triggered flows. Subject line tests on highest-volume flows. Segmentation refined as member behaviour evolves.
Program economics reporting
Monthly KPIs: active member rate, redemption rate, repeat purchase rate (members vs. non-members), initiative revenue attribution, points liability, tier distribution. Full cycle review at month six covers program profitability and next-cycle priorities.
HOW IT FITS INTO YOUR STACK
Connected to Your Entire Customer Experience
Yotpo doesn't operate in isolation. We integrate it into your broader ecosystem, connecting it with your storefront, customer data, email and SMS programs, and post-purchase experience.
This ensures every review request, loyalty reward, and message is timely, relevant, and aligned with what's happening across the customer journey.
RESULTS FOCUSED
Built to Drive Measurable Growth
Our approach to Yotpo is grounded in outcomes. We focus on the metrics that matter most to your business.
YOTPO · REVIEWS & UGC
Maison Jacynthe
Built a full reviews and UGC program for a DTC brand, increasing on-site review volume and lifting product page conversion across the catalogue.
YOTPO · LOYALTY PROGRAM
GLOBO
Designed and launched a tiered loyalty program for a multi-brand retailer, deepening customer engagement and driving measurable repeat purchase.
Book a discovery call
Ready to build what's next for your business? Let's make it happen together.
Tell us about your project and we'll be in touch.