B2B Commerce

Structure Complex B2B Commerce

Move wholesale operations to Shopify Plus. Replace fragmented ordering processes built around spreadsheets, manual account handling, and unfriendly ERP workflows. Create a structured B2B environment that simplifies pricing, digitizes procurement, aligns with ERP systems, and a faster way to place orders.

Person using a tablet in a warehouse setting with boxes and shelves.Person using a tablet in a warehouse setting with boxes and shelves.

Why Shopify for B2B Commerce

B2B commerce on Shopify is an operational architecture initiative, not a simple wholesale storefront launch.

Reduce Operational Overhead

Consolidating B2B and DTC onto a shared commerce platform reduces duplication across systems, processes, and internal teams. Instead of managing pricing requests in spreadsheets, handling orders manually, or relying on ERP screens that customers were never meant to use, organizations can move to a cleaner operating model with fewer points of friction.

Consolidating B2B and DTC onto a shared commerce platform reduces duplication across systems, processes, and internal teams. Instead of managing pricing requests in spreadsheets, handling orders manually, or relying on ERP screens that customers were never meant to use, organizations can move to a cleaner operating model with fewer points of friction.

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Simplify Pricing & Account Management

Shopify’s native B2B capabilities support company accounts, negotiated pricing, catalogue segmentation, and role-based access through a structured portal experience. Buyers see the terms that apply to them as soon as they log in, while internal teams spend less time managing exceptions through email and manual files.

Shopify’s native B2B capabilities support company accounts, negotiated pricing, catalogue segmentation, and role-based access through a structured portal experience. Buyers see the terms that apply to them as soon as they log in, while internal teams spend less time managing exceptions through email and manual files.

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Improve ERP Alignment

B2B operations depend on pricing accuracy, customer-specific terms, inventory visibility, and structured order flow. A unified architecture keeps those workflows aligned with your ERP and back-office systems, improving reliability across the business.

B2B operations depend on pricing accuracy, customer-specific terms, inventory visibility, and structured order flow. A unified architecture keeps those workflows aligned with your ERP and back-office systems, improving reliability across the business.

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Reach the Next Generation of Buyers

A growing share of B2B buyers expect procurement to work like modern digital commerce: fast, intuitive, self-serve, and available on their schedule. They do not want to wait for emailed order sheets, navigate outdated ERP interfaces, or call a rep to repeat the same order every month. A well-structured B2B environment meets those expectations without disconnecting operations from ERP reality.

A growing share of B2B buyers expect procurement to work like modern digital commerce: fast, intuitive, self-serve, and available on their schedule. They do not want to wait for emailed order sheets, navigate outdated ERP interfaces, or call a rep to repeat the same order every month. A well-structured B2B environment meets those expectations without disconnecting operations from ERP reality.

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Building the Right B2B Architecture

We design B2B architecture around real procurement behaviour — not retail assumptions — so the platform reflects how your customers actually buy.

Contract & Tiered Pricing Models

Configure customer-specific pricing, volume discounts, negotiated terms, and catalogue segmentation aligned directly with ERP logic and commercial agreements.

Multi-User Company Accounts

Design account structures that support multiple buyers, role-based permissions, approvers, and purchasing workflows across a single company account.

Distributor & Dealer Portals

Launch segmented B2B environments tailored to regional partners, wholesale networks, and dealer programs with structured access to pricing, products, and account-specific workflows.

Hybrid B2B and DTC Architecture

Support organizations running both wholesale and direct-to-consumer models on the same platform while maintaining operational clarity across pricing, catalogue, and customer experience.

Reordering & Procurement Workflows

Structure B2B buying around repeat ordering, SKU-heavy purchasing, saved carts, quick reorders, and account-specific catalogues, built for procurement efficiency rather than retail-style browsing.

ERP-Connected B2B Operations

Align pricing, inventory, order flow, account data, and financial logic between Shopify and ERP systems so B2B operations remain connected to the systems that actually run the business.

B2B Architecture Built Around Real Ordering Behaviour

B2B commerce is fundamentally different from DTC. Your buyers operate within account structures, negotiated terms, and procurement workflows that have nothing to do with retail browsing. The platform needs to reflect that.

  • Company switcher & role-based access control
  • Order approval flows with configurable thresholds
  • Live, regional, and ERP-connected pricing
  • Catalogue mode & RFQ workflows
  • B2B subscriptions & recurring replenishment
  • Ship-from-location logic with real-time inventory availability & lead times

When this structure is missing, your sales team handles accounts manually, your buyers call in orders, and your operations team reconciles data across disconnected systems. We build the environment that eliminates that.

From Spreadsheets to Digital Commerce: Modernizing B2B Buying

B2B buyers don't browse the way retail customers do. They are working within procurement rules, internal approvals, budget constraints, shipping timelines, and repeat ordering patterns. That means the platform has to support more than bulk discounts and gated access.

A structured B2B environment may include company switchers, role-based access, order approval flows, ERP-connected pricing, saved carts, purchase order support, requested ship dates, RFQ workflows, recurring replenishment logic, and inventory visibility by location.

When these workflows are missing, sales teams compensate manually, buyers fall back on spreadsheets and email, and operations teams spend time reconciling orders across disconnected systems. The goal is not just to launch B2B on Shopify. It is to replace friction with a digital ordering model that works for both customers and internal teams.

Platform & System Integrations

We design and implement integrations across ERP, POS, OMS, CRM, WMS, LMS, payment providers, gift card providers, and custom middleware.We map it, build it, validate it before launch, and maintain operational continuity post-launch.

Oracle Netsuite

Oracle Netsuite

Dynamics 365 F&O

Dynamics 365 F&O

Salesforce

Salesforce

Acumatica

Acumatica

Sage

Sage

Givex

Givex

The Molsoft Method

Every Shopify B2B project follows a defined execution framework designed to reduce risk and deliver a wholesale environment that actually works.

Discovery & Alignment

We audit your current architecture, integrations, workflows, pricing logic, and account structures before defining the project scope to reduce implementation risk and prevent misalignment between systems and operations.

We audit your current architecture, integrations, workflows, pricing logic, and account structures before defining the project scope to reduce implementation risk and prevent misalignment between systems and operations.

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Architecture & Design

Commerce architecture and user experience are designed together to ensure the platform supports real procurement behaviour, internal workflows, and a clear customer experience across B2B environments.

Commerce architecture and user experience are designed together to ensure the platform supports real procurement behaviour, internal workflows, and a clear customer experience across B2B environments.

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Build & Integration

We implement using Shopify-native capabilities wherever possible, while developing the custom workflows, integrations, and structural logic required to support the organization’s B2B model.

We implement using Shopify-native capabilities wherever possible, while developing the custom workflows, integrations, and structural logic required to support the organization’s B2B model.

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Growth & Optimization

Launch is not the finish line. Ongoing optimization helps organizations refine ordering workflows, improve reporting, and evolve the B2B environment as account structures and channel strategies change.

Launch is not the finish line. Ongoing optimization helps organizations refine ordering workflows, improve reporting, and evolve the B2B environment as account structures and channel strategies change.

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Structure Your B2B Environment the Right Way

If you're consolidating wholesale operations or modernizing account workflows, define the right architecture before implementation begins.

Contact Us

Structure Your B2B Environment the Right Way

If you're consolidating wholesale operations or modernizing account workflows, define the right architecture before implementation begins.

Explore other expertise areas

Explore how we approach migration, POS, and integration architecture across the Shopify Plus ecosystem.

Explore other expertise areas

Explore how we approach migration, POS, and integration architecture across the Shopify Plus ecosystem.

Yes. Shopify B2B supports company accounts, negotiated pricing, custom catalogues, and structured workflows when properly architected.

The platform becomes especially effective when B2B requirements are aligned with ERP logic, account structures, and integration architecture rather than treated as retail functionality with bulk discounts added on top.

Yes — and it’s one of the strongest reasons to move to Shopify Plus. B2B and DTC share the same platform, product data, and integration layer while maintaining separate pricing logic, catalogue access, and customer experiences. The goal isn’t to make both channels identical. It’s to stop maintaining two of everything.

Pricing synchronization depends on your ERP — NetSuite, Dynamics, SAP, or others — and how it manages customer-specific terms, contract pricing, and discount logic. We build integrations where the ERP owns pricing, and Shopify reflects it in real time. Contract pricing by account, volume-based tiers, catalogue segmentation, and regional pricing all flow from ERP to storefront without manual updates. The real question isn’t whether pricing can sync. It’s which system owns it and how updates should flow.

Yes. Multi-user company accounts are a core part of structured B2B commerce.

Organizations often require multiple buyers, approvers, branch users, or regional contacts to operate under a single company account with different permissions and responsibilities.

A well-designed B2B account model can support:

  • Multiple users under one company
  • Role-based permissions
  • Approval workflows
  • Shared purchasing visibility
  • Account-specific catalogues and pricing
  • Structured buyer management across teams

This is essential for reflecting how procurement actually works inside larger organizations.

Yes. Most B2B environments we build are designed around repeat purchasing, not product discovery. That means quick-order forms, saved carts, account-specific catalogues, and ordering workflows optimized for buyers placing 50–200 SKU orders on a regular cycle. B2B commerce should reduce friction for repeat customers, not force them through a consumer shopping experience.

B2B introduces operational complexity that does not exist in standard retail ecommerce. Pricing logic, account hierarchies, approvals, purchase order requirements, shipping date expectations, repeat ordering behaviour, and ERP dependency all need to be reflected in the platform architecture.

In many organizations, these workflows are still handled through spreadsheets, manual entry, and disconnected ERP processes. B2B implementation is therefore not just a storefront project. It is a digital operations and systems design initiative.

Risk reduction begins before development.

Successful Shopify B2B deployment includes:

  • Technical architecture audits
  • Pricing and account workflow validation
  • ERP and integration mapping before build
  • Controlled staging environments
  • Testing across real procurement scenarios
  • Structured launch planning and stabilization

B2B projects fail when wholesale logic is simplified too aggressively. They succeed when operational complexity is structured properly from the beginning.

Yes. Shopify can support distributor, dealer, and partner-oriented B2B models when account segmentation, permissions, pricing structure, and catalogue visibility are designed correctly.

These environments often require more than simple wholesale access. They need structured portals that reflect regional relationships, product access rules, and operational buying behaviour.