Managed Email

Your email revenue on autopilot. Your automation, handled.

We build, manage, and optimise the Klaviyo automation behind your Shopify store, so every customer gets the right message at the right time, without your team lifting a finger.

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Email is the highest-margin growth lever you have

Acquisition gets more expensive every quarter. Email turns the customers you already paid for into repeat buyers, and flows do most of the work.

+25-95%

Profit lift from a 5% increase in retention
Bain & Company / Reichheld

~41%

Of email revenue from flows (just 5.3% of sends)
Klaviyo Benchmarks 2026

33×

Revenue per recipient: flows vs. campaigns
Klaviyo Benchmark Report

Why put your Klaviyo account on auto-pilot

Most Shopify merchants leave money in their Klaviyo account every month. Flows go stale, segments drift, and in-store customers never enter the email program. Managed automation changes that.

Revenue that runs while you sleep

Automated flows generate sales 24/7 without campaign sends. We build and optimise abandoned carts, browse abandonment, post-purchase, win-back, and replenishment flows that convert on autopilot. Most merchants see 30–50% of their Klaviyo revenue come from flows alone.

Automated flows generate sales 24/7 without campaign sends. We build and optimise abandoned carts, browse abandonment, post-purchase, win-back, and replenishment flows that convert on autopilot. Most merchants see 30–50% of their Klaviyo revenue come from flows alone.

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Every customer reached at the right moment

Manual campaigns hit everyone at once. Automation reaches each customer based on what they just did; browsed a product, abandoned a cart, hit a loyalty tier, or bought in-store. We build the logic so the timing is always right.

Manual campaigns hit everyone at once. Automation reaches each customer based on what they just did; browsed a product, abandoned a cart, hit a loyalty tier, or bought in-store. We build the logic so the timing is always right.

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Set it, optimise it, forget it

We don’t just build flows and walk away. Every month, we review performance, run A/B tests on subject lines and timing, update segmentation as your catalogue evolves, and report back with clear metrics. You focus on your business. We keep the engine running.

We don’t just build flows and walk away. Every month, we review performance, run A/B tests on subject lines and timing, update segmentation as your catalogue evolves, and report back with clear metrics. You focus on your business. We keep the engine running.

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What we build, run, and report on

Account audit

Flows, segments, deliverability health, integrations, list quality. Prioritised gaps in writing.

Deliverability setup

Domain auth (SPF, DKIM, DMARC), list hygiene, sender reputation, bounce rate baseline.

Flow architecture

Welcome, abandoned cart, browse, post-purchase, win-back, lapsed, VIP, sunset. Bilingual variants where applicable.

Master template & copy

One branded master template. Subject lines, preview text, body copy. Reviewed and approved before build.

A/B testing & reporting

Subject lines, send timing, content variants. Monthly automation-attributed revenue report.

Segmentation & personalization

Core segments plus advanced RFM and behavioural segments where data supports. Dynamic content blocks and product recommendations configured in flows.

What to expect, month by month

Months 1–4 build the foundation. Months 5–6 become the repeating cadence, and the same pattern continues on renewal.

Audit & foundation

  • Account audit and deliverability setup
  • Master template and 3 core flows (welcome, abandoned, post-purchase)
  • Core segmentation and personalisation

Flow expansion

  • 4 more flows: browse, back-in-stock, lapsed, win-back
  • First A/B tests live (subject lines, send timing)
  • Segmentation refined on Month 1 data

VIP & reporting

  • VIP / loyalty tier flow
  • List hygiene and sunset flow
  • Month 1 A/B winners implemented
  • First monthly performance report

Optimization

  • Full flow performance review
  • Up to 3 underperforming flows rebuilt
  • Advanced RFM segmentation
  • Content and layout A/B tests live

Repeating cadence

  • A/B test iteration on prior winners
  • Campaign and promotional calendar execution
  • Monthly performance report
  • Year 2 onward continues this same pattern

Find out what your Klaviyo account is leaving on the table

We audit your Klaviyo setup, identify the revenue gaps in your automation, and tell you exactly what it takes to fix them.

Book a discovery call

Find out what your Klaviyo account is leaving on the table

We audit your Klaviyo setup, identify the revenue gaps in your automation, and tell you exactly what it takes to fix them.

Five services. One operating model.

Five services. One operating model.

Email
Klaviyo

Flows built and maintained. Email managed end-to-end on Klaviyo.
Discovery
Search

App-agnostic search & merchandising: Algolia, Nosto, Fast Simon, Searchspring, Klevu, etc.
CRO
A/B Testing

Hypothesis-led experimentation on Shoplift. Wins implemented monthly.
Support
Gorgias

AI Agent coached. Macros, rules, Help Centre kept current.
Retention
Loyalty

Program design, integration, and ongoing tier management.