With 22 retail locations across Canada, manufacturing partnerships, and a fast-growing e-commerce channel, Globo Shoes is a leading footwear and accessories retailer. Its previous systems, Hybris for e-commerce and Flooid for POS, created silos, inefficiencies, and inconsistent customer experiences. Globo turned to Molsoft to lead a full digital transformation, migrating both online and in-store operations to Shopify Plus and Shopify POS.

• Replatform onto Shopify Plus with a modern, scalable storefront
• Deployed 43 Shopify POS stations across 22 stores to deliver a seamless, unified in-store and online customer experience
• Integrate Yotpo loyalty/marketing apps for connected operations
• Empower teams with autonomy to update, merchandise, and launch faster

Globo’s challenge was not simply about upgrading software. The real issue lay in breaking down the silos that had formed between channels. The old systems slowed growth, as every change required heavy development efforts, consuming both time and resources. These disconnected systems also created fragmented customer journeys, particularly in areas like loyalty and returns, leaving shoppers with an inconsistent experience.

On top of that, the reliance on multiple systems forced teams to manage data and operations in duplicate, with little to no visibility into inventory, sales, or customer insights. This lack of integration not only added complexity but also limited Globo’s ability to scale effectively.

Molsoft migrated Globo’s e-commerce from Hybris to Shopify Plus and rolled out 43 POS stations across 22 stores.

• Stocky for inventory and sales sync
• Klaviyo for advanced email and automation
• Yotpo for loyalty and rewards
• Loop for returns management
• Sezzle and Klarna for flexible payments
• Fast Simon for AI-powered search and merchandising
• Machool for shipping and fulfillment
• Gorgias for customer support automation

Unified features included centralized gift cards and loyalty, ship-from-store with Shopify routing, and a bilingual (EN/FR) shopping experience.

Globo Shoes’ digital transformation unified retail and e-commerce on Shopify Plus + POS, reducing overhead, improving agility, and setting the stage for scalable growth.

Since launch (April 2025), Globo has already achieved:

• Faster site performance on Shopify Plus
• Unified retail ops across 22 stores
• Increased team autonomy, less developer dependency
• Seamless loyalty and returns across channels

Expected outcomes:

• Higher conversion rates from performance & search
• Greater retention with unified loyalty
• Operational efficiency with centralized data